Accessibility

Willowvale Fire Company is committed to providing a digital experience that is inclusive and accessible to everyone, in accordance with applicable accessibility laws and recognized technical standards for web content accessibility.

Accessibility Conformance

This website has been audited and remediated by an accessibility professional and Department of Homeland Security Section 508 Trusted Tester at ADA Ally LLC. The site is manually tested and reviewed on a periodic basis and has been found to be in compliance with WCAG 2.1 AA standards as of the date reflected on the most recent certificate of compliance. It is also monitored and updated on an ongoing basis to support continued conformance as new content or features are introduced.

The most recent certificate of compliance, including testing details, is available at https://adaally.com/coc/willowvalefire.

Scope and Limitations

• Included: All public-facing pages, forms, and features under our direct control.
• Excluded: Archived materials, password-protected or member-only areas, third-party content, and documents or media not created or maintained by Acme Fire & Rescue. While we cannot guarantee the accessibility of such content, we will assist users in accessing it whenever possible.
• Change Management: Accessibility may be affected by future content updates, plug-ins, or integrations. We use controlled publishing workflows and scheduled reviews to help maintain accessibility and prevent recurring issues.

Ongoing Commitment

Accessibility is maintained through regular content reviews and semi-annual audits performed by accessibility professionals. New content and design updates follow accessibility review procedures to preserve WCAG 2.1 AA conformance. We treat accessibility as an ongoing responsibility and continuously improve our digital services to support equal access for all users.

Accessibility Assistance

If you encounter any accessibility barriers or need assistance accessing specific content, please contact us. We appreciate your feedback – it helps us improve and ensures equal access for all visitors.

Statement Updates and Legal Notice

This statement reflects the website’s status as of the last audit date listed above and the ongoing processes used to maintain accessibility. It may be updated as technology, content, or standards evolve. This page serves as evidence of active, continuing conformance and good-faith adherence to current accessibility requirements.

Contact Information

For accessibility-related questions or requests, please reach out to our Accessibility Coordinator. We aim to respond within 5 business days for email or voicemail inquiries and 10 business days from postmark for mailed correspondence.

Phone:

315-737-8800
Users who are deaf, hard of hearing, or have a speech disability may use 711 to connect via the Telecommunications Relay Service (TRS).

Mailing Address:

Willowvale Fire Company
Attn: Accessibility Coordinator
PO Box 69
Chadwicks, New York 13319

Email:

If you prefer email, please complete the form below: